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Terms & Conditions


Welcome to the Cottontail Clothing website terms and conditions. Use of this website, its products and services available to you are subject to the following terms and conditions. By using our services you are agreeing to all of our terms and conditions. Please allow time to read this page regularly and take note as some information may change.
Access to this website is permitted to a temporary basis and we have all rights to withdraw and amend any information to our services without notification. We will not be liable if for any reason this website is unavailable at any time or for any period.
This website also contains links to other websites, which are not operated by Cottontail Clothing. Cottontail Clothing has no control over the linked sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the linked sites will be subjected to the terms of the use and service contained within each such site.


Privacy is important to us and our prospective customers, therefore, we promise never to disclose your personal details to any outside company for mailing or marketing purposes. When you make a purchase from our website, all personal information (i.e. name, address, email address, telephone numbers and payment information) is fully confidential and will not be given to any third parties without your consent.
All personal information collected on our website will only be used to process and deliver orders, and to improve the websites service. Customer’s personal information is strictly confidential and is held on a secure server under the Data Protection Act 1998.


When visiting Cottontail Clothing website with your browser settings adjusting to accept cookies, it tells us that you want to use our products and services and that you consent to our use of cookies and other technologies to provide them to you as described in this notice.
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to enable our systems to recognize your browser and to provide services, such as interest-based advertisements. Cottontail Clothing will not use cookies to collect personally identifiable information about you.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.


You must not misuse this website; you cannot commit or encourage a criminal offence, transmit or distribute a virus, bug or any other material which may be harmful or malicious. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. Cottontail Clothing will report any such breach to the relevant law enforcement authorities and disclose your identity to them.  


The intellectual property rights in all software and content made available to you through our website remains the property of Cottontail Clothing and are protected by copyright laws and treaties. All rights on this website are reserved by Cottontail Clothing, you may store, print and display the content supplied solely for your own personal use however you are not permitted to publish, manipulate, or reproduce in any format any of the content supplied to you on this website, nor can you use any such content with any business or commercial enterprise.


The material displayed on Cottontail Clothing website is provided without any guarantees, conditions, or warranties as to its accuracy.


By placing an order with Cottontail Clothing you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
In order to contract with Cottontail Clothing you must be over 18 years of age and hold a valid credit or debit card issued by a bank acceptable to us.
From time to time prices may change on the postage service as the price for postage may vary with our courier. These changes may occur at any time without any notice. 


We here at Cottontail Clothing try to ensure that all details, descriptions, and prices which appear on our website are accurate, as errors may occur if we do discover any errors in price or goods our customer service team will inform you as soon as possible and give you an option to reconfirm your order or cancel it. If you choose to cancel an order which you have already paid for, you will receive a full refund. Where applicable prices are inclusive of VAT, delivery costs will be charged in addition, any other additional charges are clearly displayed where applicable and included in the ‘total cost’. From time to time prices may change on the product for sale. These changes may occur at any time without any notice. 


Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this check has been completed, your card will be debited once the order has been accepted.


From time to time we offer promotional discount codes which may apply in respect of which the discount code was offered and registered. The conditions relating to our discount codes are:
Only one Promotional code can be used per order
A Promotional code cannot be used after an order has been placed
All discount codes apply to full price items only
All Promotions/Promotional Codes will be for a limited period only.


If you wish to contact our customer care team, you can email or call them with your queries. Please expect a full response within 24 hours (excluding Weekends and Public Holidays)
Customer Service email:  Info@cottontailclothing.co.uk


Cottontail Clothing has the right in its absolute discretion at any time and without notice to amend, eliminate or vary the services/or page of this website.


We operate a complaints handling procedure which we will use to try resolving disputes when they first arrive. Please inform us if you have any complaints or comments at info@cottontailclothing.co.uk. ot tolerate any abuse towards or staff.


Cottontail Clothing are committed to offering its customers high quality products, We recognise our obligation to ensure that suppliers are operating ethically and do our utmost to ensure that products are ethically sourced. All suppliers are expected to comply with their national employment laws and regulations with particular regard to:
Minimum age of employment
Health and safety
No discrimination
Working hours
Rates of pay
Terms of employment
No inhumane treatment


Prize redeemable for 30 days after being notified of winning this competition. Entrants must live in the UK only, over the age of 18 are eligible to enter. No cash alternative will be given to replace the prize/prizes. All our Winner/Winners will be picked at random. All competitions will be for a limited period only. Hidden Clothing Ltd reserve the right to withdraw this competition at any time. All shipping fees are excluded from the price, however you can use the value of the voucher to cover these costs.


By entering the competition, you agree to us announcing your name publicly as a winner on Cottontail Clothing websites and in any other media in any form including Twitter, Facebook and any other Social Media Sites.
Use of Images relating to a Competition
By submitting an entry, entrants grant Cottontail Clothing and its associated companies a worldwide, royalty-free, non-exclusive licence for a term of 2 years to use all Image(s) and content that form part of an entry on its social media channels, websites and hard copy media without accreditation or notification.
a)      do not depict anything unlawful, inappropriate, lewd, obscene, defamatory or contain anything contrary to common standards of taste and decency;

    b)      are their own images or that they have the permission of the author to submit the Image and do not breach any third party rights;
      c)       do not feature anyone that has not given permission to be featured in the image;
        d)      do not feature anyone under the age of 18 unless the participant is legally responsible for that person and that person has given his/her consent.
        Thank you for taking the time to read our Terms and Condition Policy. If there if any other enquires please do not hesitate to contact info@cottontailclothing.co.uk